Managed services add value to hybrid IT strategy

Companies that decide to pursue a hybrid IT strategy face major challenges in implementation and management. Many recognize that expert guidance is needed to integrate public and private cloud components and legacy systems. Therefore, more and more companies are looking for managed services to optimize these cloud environments.

Through managed services, a company's systems are migrated to the cloud, where a third-party provider is responsible for managing them. The IT team can then focus on business objectives, such as finding new markets or achieving greater customer satisfaction, as well as reducing operating costs.

Are you curious to find out more? Read on.

What are managed services?

Nowadays, there is no talk of anything other than the digitization of a company's processes or operations. The aim is to modernize the organization and make it more efficient and productive. However, because this is a complex task, the IT sector is often overwhelmed.

In this sense, one solution that can help an organization is managed services. In this case, the company outsources all of its IT infrastructure management activities to a specific partner through a contract and service level agreement.

By doing this, IT employees and managers can focus on business digitalization processes that will enable the organization to achieve its goals faster, such as increasing the number of customers and, consequently, sales.

In short, managed services are a way of streamlining companies' IT operations in general. You can count on trained and qualified teams, as well as solutions that can deliver the best IT infrastructure services.

What is a hybrid IT structure?

Basically, we can understand hybrid IT as the combination of the two main models for using IT technologies within a company: in-house infrastructure, with physical IT equipment, and the use of cloud computing.

It is common in this process for the company to want to keep certain systems in dedicated infrastructure (usually consolidation and back-end systems) and workloads in cloud systems (front-end, systems consumed by customers and partners). In addition, the IT infrastructure also includes legacy systems, whether hosted on the company's premises or not.

These legacy systems also need to be integrated with the cloud infrastructure, through private networks and middleware applications. All this infrastructure must be resilient and protected against cyber attacks. This is where hybrid IT comes in, as a solution that can make all of this more effective through the use of datacenter services, cloud computing and connectivity.

Why do managed services add value to hybrid IT?

Managed services allow companies to outsource the maintenance and management of their IT infrastructure, as well as the assets. These specialist professionals are available in large volumes and uninterrupted work schedules, giving IT departments greater agility both in day-to-day operations and in the delivery of new systems and applications.

In addition, headcount costs for operating the IT infrastructure tend to be lower, since data center companies benefit from the economies of scale of operating multiple clients and having large volumes of specialist professionals.

With managed services, the hybrid IT structure now enjoys the following benefits:

• Reduced IT infrastructure management costs, positive impact on the company's payroll;
• Certified professionals and specialists operating in accordance with best practices on a 24x7x365 basis;
• Improving the agility of the IT department, focusing on solutions that add value to the business;
• It promotes greater security for the IT structure by becoming compliant with the best market practices, such as PCI-DSS and ISO 27001.

SBA Edge's managed services solutions

As we've seen, managed services can add value to your company's IT departments, making them faster and more flexible. Here are some of them:

Secure remote working

Systems based on cloud workspace technology guarantee the highest level of security and performance for remote access to company systems.

User Experience Management

Artificial intelligence that monitors all the company's transactions, automatically corrects the root cause of any problems, guaranteeing the best experience for its customers and employees.

Managed security services

With this solution, your organization is properly secured. It seeks to reduce the impact of threats to your business, regardless of where your data or information is located.

SBA Edge's managed security services enable your business to operate securely even remotely. This allows your business to function properly.

Managed storage/hosting and back-up

SBA Edge also offers a managed service for your company's storage and backup. This feature protects, stores and manages your backups securely, reducing costs as well as providing assistance for data restoration, if necessary.

Disaster recovery and business continuity colocation

With this solution, you can guarantee the continuity of your company's operations by setting up IT infrastructure in multiple locations, preserving data and ensuring the uninterrupted operation of mission-critical systems.

Server or data center management service

It manages the heart of your hybrid IT infrastructure and, as a result, avoids situations or problems that could cause your organization to stop working as it should - in other words, efficiently and productively. The server management service seeks to identify problems and correct them before they interrupt your company's operations.

After reading this content, have you realized that your company needs managed services to improve its hybrid IT management? If so, don't hesitate to contact us.

We are experts in the field and can make your organization work efficiently with modern cloud computing, connectivity and data center solutions.